Product Operations Associate


about the role

As we continue to rapidly scale, nate is looking to hire a Product Operations Associate to join us in our London office. This role will be part of the Finance & Operations team ensuring that our users always have a seamless & positive experience using nate.  In order to support our customers across the US (and eventually globally), flexibility on working hours is required for this role.

  • Support the Product Operations Lead in driving operational improvements & mitigating risk
  • Work cross-functionally with Customer Success, Payment Ops, Data Science, Engineering and other teams to escalate issues
  • Monitor & help improve our processes, internal tools and operational dashboards


about you

  • Ambitious recent graduate looking to get their foot in the door at a rapidly growing start-up
  • A self-starter who is comfortable taking on responsibility, and can quickly learn and apply new skills
  • A "get it done" attitude - bias towards action and problem-solving
  • Team player; no task is ever too small and you always bring a great attitude



  • Work title freedom
  • Personal growth Fridays
  • Unlimited time off
  • Massage therapy sessions
  • Group guided meditations
  • Team building trips
  • Fully loaded kitchen with coffee, tea, fruit and snacks
  • Competitive Compensation

let's do this.